What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and account credentials. When you make a deposit through bKash, Nagad, or Rocket, we record transaction references to verify your wallet and process withdrawals back to
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the same method. We do not store your mobile wallet PIN or full payment credentials on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. This data helps
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us confirm it is really you logging in, not someone else. We may share data with payment processors and fraud-prevention services strictly to complete your transactions and protect your account. We do not sell your personal data to third parties for marketing. Data retention follows applicable
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law; you may request deletion of your account data by contacting our support team directly. Availability of all services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.